Returns & Exchanges

At SHRUS, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures a smooth experience.

1

Initiate Your Request

Log into your SHRUS account and visit the 'Order History' section to select the items you wish to return and receive your return authorization.

2

Pack Your Items

Securely place the unworn garments back into their original packaging, ensuring all designer tags and labels remain attached.

3

Ship It Back

Affix the prepaid shipping label provided in your confirmation email to the outside of the package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing